“Hey Tammy, I just wanted to thank you for all the hard work you put in. I know this has been a difficult situation for all of us—you, John, me, and Alex—but I do appreciate all the effort that your company has done to try to help us, and this Tid thing is really making me feel a lot more comfortable. So just wanted to reach out and just thank you guys so much for being so kind and being a responsible company, and you being such a great person to work with.”